This course develops your capacity to lead and instruct staff so that they can better perform their work tasks in a workplace - relevant to any type of workplace.


This is a little different to other Workplace Trainer courses in that it focuses on "experiential learning". Many other courses in this subject area tend to focus on "Competency Based Training"; a way of teaching that focuses heavily on "assessment". Experiential learning in contrast, focuses more on the actual "learning" and less on the assessment.

This course will impart the necessary skills to deliver effective teaching and training to students, employees, and staff across all fields. It is appropriate for people teaching at a vocational level, or involved in supervising and instructing staff in a workplace situation.



There are 11 lessons as follows:

  1. Introduction to Training - Communication
  2. Understanding Learning
  3. Determining Training Requirements in The Workplace
  4. Commencing Training
  5. Developing a Lesson Plan
  6. Assessment and Evaluation of Training Programs
  7. Training Aids
  8. One-To-One Training
  9. Motivation Skills and Techniques
  10. Promoting Training
  11. Assessor Training

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.


Duration: 100 Hours (Nominal Duration).



On successful completion of the course you should be able to do the following:

  • Analyse the communication effectiveness within a training environment.
  • Explain characteristics which influence the effectiveness of education, including aspects of both learning and teaching.
  • Define training requirements for a specified workplace.
  • Prepare for commencement of a training session.
  • Develop a lesson plan for training a small group (less than twelve).
  • Develop skills in the assessment and evaluation of training programs.
  • Demonstrate the use of audio-visual equipment for lesson presentation.
  • Demonstrate the instruction of a learner in a one-to-one situations.
  • Determine the use of simple motivational skills in a training environment.
  • To promote training and monitor the result of promotion.
  • Prepare trainees to meet the requirements of the competency standards for assessors.

Help Workers to Learn Better

Most of us learn to behave in ways which society approves of. A few of us learn to hate social rules, or at least how to avoid following them. Some people learn to be anxious when there is no real danger: such acquired anxieties may become a ruling factor in our lives, in which case they are called neuroses.

We learn to plan for our future, to delay immediate gratification in favour of more distant goals. It is possible for creative individuals to learn new creative ways of doing things, and to develop artistic or intellectual abilities and use them for the benefit of the world. We learn religious attitudes, and systems of thought -which are called scientific theories.

The ability to learn is closely related to the process of memory. Intellectual activity no doubt assists learning, but motor activity is also important in the process. Learning also depends heavily on individual interest, and the attention given to the process. In other words, learning involves the capacity to adapt one’s mind and behaviour to the task and can be summed up as follows:

  • Trial and error is the most primitive form of learning.
    This is common with children or animals, but adults also use the method occasionally. It involves failing, then retrying until a successful conclusion is reached.
  • Constant repetition without understanding.
  • This is a method which is characteristic of early speech training, although the method can exist in certain circumstances throughout life.
  • The most effective method of learning is one involving constant repetition together with an understanding of the principles involved, and the reason for taking one action rather than another.
  • This is the method which makes use of intelligence, and definitely the most effective method of learning.

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