PERSONNEL MANAGEMENT VBS107

LEARN THE SKILLS TO OVERSEE THE MANAGEMENT OF STAFF!

The Personnel Manager/Human Resources Manager is much more than a supervisor. In fact, the Personnel Manager assists in the selection and overseeing of all supervisors and staff. 

This course enables you to learn the skills required to become a Personnel Manager and learn to organise and manage the employees in any workplace, more effectively.

This course will develop your ability to carry out the various tasks associated with managing personnel, such as recruitment, training and controlling. Emphasis is placed on knowledge and methods that will improve workplace morale and productivity.

This is not supervision (which deals with face to face management, working with a team as the team leader); but it complements supervision. The personnel manager (in a larger organisation) usually oversees and manages a number of teams of staff each headed by a supervisor.

Home Studies Course -Personnel Management

  • Learn to manage people at work
  • Alone you can only contribute so much; but a workplace with good personnel management can alwways achieve so much more
  • Learn to be an indispensable asset in any workplace
  • Find a job, start a business, increase your employment opportunities

A PERSONNEL MANAGER REQUIRES SPECIALIST SKILLS

Develop those skills to better lead your staff, or to move to a career as a personnel manager

 

What Does a Personnel Manager Do?

Personnel Managers are usually responsible for the recruitment, management and overseeing training of staff. They are involved in ensuring the company's staffing needs are met, and all aspects of managing people. A Personnel Manager differs from a supervisor in that they have a much broader area to take care of. They oversee the management of all the supervisors and staff in the company. This includes interviewing, inductions, training, paperwork, dealing with supervisors to find out staffing requirements etc

 

COURSE STRUCTURE AND CONTENTS


This course contains nine lessons, as follows:

1. Human behaviour
Understand how perception, learning and prior experience influence human behaviour

2. Workplace communications
Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace

3. Workplace conditions
Understand some factors that contribute to overall workplace conditions and can affect workplace culture

4. Controlling Operations
Explain basic supervising practices for controlling business or department operations

5. Recruitment and Induction
Identify essential processes in the recruitment and induction of employees

6. Staff training
Understand the key elements of planning and conducting effective staff training

7. Work teams
Describe how team processes can be used to improve performance and productivity

8. Positive Discipline
Identify methods to establish and maintain discipline through positive means, such as reinforcement

9. Grievances & Complaints
Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises

10. Monitoring and reporting
Understand the importance of monitoring workplace processes and performance, and how to report your observations

 

Duration: 100 hours (on average, 3-5 months part-time)

 

Course Aims

  • Explain how perception, learning and prior experience influence human behaviour
  • Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
  • Explain factors that contribute to overall workplace conditions and can affect workplace culture
  • Explain basic supervising practices for controlling business or department operations
  • Identify essential processes in the recruitment and induction of employees
  • Describe the key elements of planning and conducting effective staff training
  • Describe how team processes can be used to improve performance and productivity
  • Identify methods to establish and maintain discipline through positive means, such as reinforcement and increasing motivation
  • Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises
  • Explain the importance of monitoring workplace processes and performance, and how to report your observations

 

Communication is the Starting Point

Communications are essential to the operation and successful functioning of any business. Most business people understand the good communication skills are needed to ensure good customer relations, but that is only part of it. Good communication skills are required to:

  • communicate business goals and aims to all staff;
  • ensure that all required business operations and systems are in place, and functioning well;
  • to recruit and train suitable personnel to carry out the required operations;
  • to ensure that tasks are clearly and accurately communicated, and understood;
  • to provide feedback, identify needed changes and improvements, and make decisions;
  • to motivate staff;
  • to respond to customer feedback, comments, requests and complaints in a manner than maintains a positive relationship.

Good workplace communications, however, do not occur in a vacuum. They depend partly on the communication skills and attitude of different people, and upon other factors, such as:

  • job design
  • technical skills and equipment
  • the structure and culture of the organisation
  • various systems, such as communication systems and IT systems.



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