TELEHEALTH SHORT COURSE SGP10


Learn all you need for successful telehealth skills and management!  
20-hour online course is relevant to anyone working in health. 
Technology has changed ways in delivering health services. 
Use technologies designed to meet health requirements of patients. 
Telehealth may also be used for training healthcare workers, and meetings of staff or more. 
 

Integrate telehealth into your current offerings and ensure your practice competes with others. 

COURSE CONTENT

LESSON 1 SCOPE AND NATURE OF TELEHEALTH SERVICING
Lesson Aim and Introduction
Telesurgery
Virtual reality
Remote education
Advantages and disadvantages of telehealth
Advantages
Disadvantages
Review what you have been learning

LESSON 2 TELEHEALTH IN A CLINICAL SETTING
Lesson Aim and Introduction
Are telehealth consultations suitable for your practice?
Length of telehealth consultations
Reimbursement for telehealth services
Insurance for telehealth services
Issues for cross-jurisdiction
Different types of practitioners
Medical doctors
Physiotherapists
Optometrists
Podiatrist
Psychologists & counsellors
Naturopaths
Review what you have been learning

LESSON 3 MANAGEMENT OF TELEHEALTH SERVICES
Lesson Aim and Introduction
Record keeping
Security and storage of information
Privacy and confidentiality
Ethical issues
Informed consent
Working with vulnerable people and children
Financial management
Marketing
Quality management
Risk management for clients or patients
Review what you have been learning

LESSON 4 USING TECHNOLOGY FOR TELEHEALTH
Lesson Aim and Introduction
Other uses of technology
Equipment, systems and software
Equipment
Choosing systems to use
Booking & payment systems
Online consultations & bookings
Payment systems
Problems
Review what you have been learning

LESSON 5 CONDUCTING AN ONLINE CONSULTATION
Lesson Aim and Introduction
Before the consultation
Deciding on allocation of telehealth services
Preparing for a consultation
Room & equipment preparation
Room requirements
Décor
Lighting
Camera
Microphones
Internet
Bandwidth reliability
Getting started
Presence of others
During a telehealth consultation
Video conferencing etiquette
After the telehealth consultation
Review what you have been learning

LESSON 6 PATIENT DATA & TELEHEALTH
Lesson Aim and Introduction
Video call data
Gathering data from physical examinations
Performing physical examinations
Limitations of video call examinations
Record keeping & other data
Storing medical records & health data
Sharing data between healthcare professionals
Review what you have been learning

LESSON 7 COMPLEMENTARY PROFESSIONAL SUPPORT SERVICES
Lesson Aim and Introduction
Multidisciplinary or health team
Teamwork & technology
Other services
Nurturing relationships with allied services
Challenges and future directions for telehealth
Review what you have been learning

‘Telehealth’ encompasses a broad range of services. 
Telehealth is also sometimes known as TECS, an acronym for Technology Enabled Care Services.

 

 

Do you need to:

set up and run equipment for others?
put forward a case to move more services online? 
evaluate current services? 
understand management of telehealth services? 
conduct appointments with patients or clients?
be compliant with data and privacy laws? 
 
The modern definition of health includes three dimensions - the physical, the social and the mental. The scope for working in healthcare is huge. If you work in a multidisciplinary team or as a sole operator, this course has a place in your professional life.  The days are gone for health services offered only face to face.